Turning a Negative Employee Into a Positive Asset
Managing your company's most valuable resource (people) can provide challenging and rewarding opportunities for your own professional development and growth. The manager must find creative solutions to promote the best in each of their employees. Mentoring employees who suffer from agency attention deficit requires that the mentor use techniques which provide measured success for both the agency and the individual.
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Turnover is Not a Problem
Ha! you say. For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company. Well, let me assure you. In my past I've ...
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Twitch Speed: Reaching Younger Workers Who Think Differently
Every parent, educator, and manager knows that "Nintendo children"--those born after 1970 and raised on video and computer games, Walkmans, the Internet, etc.--are different. Unfortunately, the Gen-X...
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Two Critical Success Factors in an ITIL Implementation
Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very important factors well in advance.
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Uncommon Common Sense Know What is the Most Important Thing in Your Business
Over 3 of my meetings with 3 business owners last week, what really shocked me was how uncommon common sense was. 2 out of 3 I spoke to do not know what is the most important thing in their business. They keep on trying on other things that are not important. As we know, every business has ONE most important thing in their particular industry. You need to do well in your most important thing and the rest will take care of itself.
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25 Great Ways to Find the Right People and Not Break the Bank
Are you trying to hire dozens of hourly workers or a senior executive? Where do you look and how do you get the word out? There are many ways to find the right people besides placing want ads. Learn 30 innovative and inexpensive ways to expand the pool of potential applicants. Pick and choose the ones that fit your company and your budget.
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3 Simple Things the Best Managers Do - And You Can Too!
Do these three things really well and you will be a great manager; a superb
manager - and that is a great step ahead, with current standards of management as they are...
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9 Strategies for Writing Accounts Payable Procedures
Now let's look at how to find $250,000 in accounts payable savings. If your organization has $500,000 in accounts payable each month, then STOP! We can find $250,000 in savings right here. Where, you ask? Increasing payables by 25% will produce $125,000 in cash plus $125,000 from automating tasks, taking more discounts, and managing the process better.
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Are You Measuring Something Meaningful?
Avoiding inert measures that anaesthetise your performance management.
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Be a Change Agent ( Part 1)
The humanistic aspect of a change process...
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Effective Email Communication
Email, when used properly, can generate additional direct sales and leads; can be used as a tool to communicate with your existing client base to let them know of upcoming events which may affect the...
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Effective Meetings - Quick Survey
How effective are your meetings? Take this quick survey to find out.
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Effective Meetings Begin With a Real Agenda
A meeting without an agenda is like a journey without a map. And a meeting with a bad agenda can be even worse. Here's how to prepare an agenda that works.
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Effective Meetings by Phone - Part 2, How to Hold a Teleconference
People attend teleconferences in the privacy of their offices. That avoids travel, but it also allows unproductive behavior that can ruin the meeting. Here's how to make your next teleconference a success.
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How to Overcome Your Fear of Firing
Firing - HOW TO OVERCOME YOUR FEAR: Firing an employee can be a fear-invoking situation, but it doesn't have to be. Guidelines are introduced which help to lessen the fear.
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Know Your Client - The First Rule of Business Coaching
Coaching is currently expanding as a development tool in businesses and organisations and it is beginning now to show clear proof of remarkable successes. Careful preparation, with close attention to the required outcomes, means that the coach and client are fully focused. But the first step to accelerate coaching results in the workplace comes from getting really clear on the strengths and weaknesses of the client.
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Knowledge Management - Keys to Successful Communities of Practice (Networks)
How can I make my community of practice truly effective?
How can I prevent my network becoming a "notwork"?
Communities of practice (networks) lie at the heart of successful knowledge management in most organisations. They are the lifeblood of informal exchanges of knowledge. Typically, communities go through a series of stages as they develop. This article, drawn from a best-selling knowledge management fieldbook by its author, identifies the key steps involved in creating and sustaining a successful community of practice, providing practical hints and tips for every part of the lifecycle.
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Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review
Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.
After Action Reviews (known as AARs) are one of the simplest knowledge management techniques, and have been used to great effect in organisations ranging from the US Army, to BP, and even in the development sector in NGOs like TearFund. Their power comes from the fact that they take little time, generate rapid results, and the approach can be easily learned and repeated. In summary, they have a "low barrier to entry".
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Knowledge Management - Lessons Learned and How To Identify Them
How can I ensure that my organisation is identifying "lessons learned" in an effective way - a way which makes their successful application more likely? This article, drawn from a best-selling knowledge management fieldbook by its author, identifies ten key steps involved in "learning after doing".
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Leadership Skill: How to Handle Difficult Conversations
A good leader has the ability to empower others and keep an organization working at its optimum capacity. An essential component of being able to empower others means having the ability to handle difficult conversations and create win-win situations.
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Leadership Skills
Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little cost...
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Leadership Skills Means Turnover is Not a Problem
Turnover causes a drop in productivity, lower profits, inconsistent quality, and certainly creates work overload. In addition, turnover results in a lack of motivation, a lack of enthusiasm, apathy, and a lack of teamwork. But here's the question
Are these challenges problems or symptoms?
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Leadership Style: What Makes A Good Boss?
In today's competitive environment, companies realize that a good boss is one who can identify and build on the talents of the staff and knows how to retain top performing employees. Take this quiz and see if you are a good boss...
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Leading Bad Actors To Be Good Performers
Leaders are occasionally afflicted by "bad actors", those people who resist and may even sabotage the leaders' activities. Here is a five-step process for dealing with bad actors.
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Leading Meetings: The Top Three Challenges
What do people really find challenging about leading meetings? Here are the top three questions that keep on cropping up followed by guidelines or simple ways to keep meetings under control and on track. Make your meetings work.
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