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People - You Can't Make Them What They're Not

The successful manager concentrates on developing the strengths of his team members - not trying to correct their weaknesses. Sometimes you have to manage around a weakness, but you can't make people what they're not.

People Are Our Most Important Asset!

Just like with equipment, the costs are contained in the short term at the expense of the long-term value of the "asset". Employees are used up and then discarded just like equipment that was not properly maintained. And who suffers the most in the long term from this shortsighted policy? Oddly enough, it's not the employees that suffer the most, but the company itself.

People Literacy

People literacy is knowing how to read and understand the behavioral style differences of others.

People Skills: Eight Essential People Skills

The whole idea of being people skilled is knowing or finding how to bring out the best in others in any situation, rather than their worst. By mastering these eight essential people skills you dramatically increase your chances of achieving the best outcomes out of your interactions and business challenges.

Performance Management - By Assuming Nothing

There are times when tackling a difficult situation can be so easy to put off. Yet in those moments we have the opportunity to minimise pain for all concerned. Dealing with the most challenging people issues can be tough, but it is tougher to waste time stretching it out just because you don't fancy tackling it...

Performance Management - Getting The Most Out of Your Employees

In it's simplest form, performance management is a common sense set of discussions that make sure people are clear about what they need to do, have the support to do it and get open and honest feedback on their performance. A solid performance management system provides direction, a process for feedback, a system for reward & recognition, and ongoing support and development.

Performance Management Made Easy

Performance Management is a process that both employer and employee often fear! Why is this so! There is much misinformation about the performance management process and performance appraisals in management circles today. We often think that best practice demands that we must performance appraise ‘no matter what'. This is not true.

Performance Reviews That Actually Improve Performance

Employee performance reviews are one of the most dreaded tasks by most managers. It is hard to win here – you can never say enough good things, and one word of criticism is generally the only thing t...

Personnel Access Poses a Continued Risk

A thoughtful attempt at drawing a correlation between an adequate personnel security program and due diligence in illustrating how vulnerable any business, organization or system actually is. It further illustrates how personnel with access pose the greatest risk by virtue of their knowledge and freedom of movement. Taken for granted is that group of personnel that fall in the category of service providers.

Phone Sex is Bad for Business

On August 3rd/2005, Reuters reported that a German man had colluded with a phone sex operator to defraud his employer's company out of approximately 16,000 Euro or almost 20,000 US dollars, by making 160 phone calls over a year and a half from work. He apparently split the profits 50/50 with the phone sex operator.


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